Tuesday, July 19, 2011

vmware converter: Unable to clone volume 'C:'

When I used Vmware vCenter Converter Standalone 3.0.5 to dynamically converter a physical machine (Windows 2003) to VMware virtual machine.

Get error when just finish 1%:

vmware converter: Unable to clone volume 'C:'.

for vmware converter log:

[2011-06-27 17:07:18.551 04504 info 'App'] Scheduler scheduling item 4 to run at time = 2011-06-27 17:07:18.551. -- void __thiscall Converter::Server::Scheduler::SimpleScheduler::Run(void) ("d:/build/ob/bora-292238/bora/sysimage/ufad/server/scheduler/simpleScheduler.cpp:88")

[#11] [2011-06-27 17:07:18.589 04516 info 'App'] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded

[#11] [2011-06-27 17:07:18.591 04516 info 'vmomi.soapStub[9]'] Resetting stub adapter for server PIPE:\\.\pipe\vmware-converter-worker-soap : Closed

[2011-06-27 17:07:19.236 04496 info 'App'] Started task "task-6" for job="job-27", item ="4" -- void __thiscall Converter::Server::Job::JobProcessorImpl::StartProcessingJobs(void) ("d:/build/ob/bora-292238/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:351")

[2011-06-27 17:07:19.294 11848 info 'App'] [task,332] [task-6] -- BEGIN -- Convert

[2011-06-27 17:07:19.304 11848 error 'App'] Found dangling SSL error: [0] error:00000001:lib(0):func(0):reason(1)

[2011-06-27 17:07:19.339 11848 info 'App'] [taskSpec,464] [task-6] [TaskMap] task-6:task-4

[2011-06-27 17:15:09.105 11848 error 'App'] [task,344] [LRO] Unexpected Exception: converter.fault.CloneFault

[2011-06-27 17:15:09.108 11848 info 'App'] [task,373] [task-6] -- ERROR -- Convert: converter.fault.CloneFault

(converter.fault.CloneFault) {

dynamicType = ,

faultCause = (vmodl.MethodFault) null,

description = "converter.fault.FileIOFault",

msg = "",

}

[2011-06-27 17:15:09.108 11848 info 'App'] [diagnosticManager,260] Retrieved taskInfo for "converter.task.Task:task-6" mapping it to "converter.task.Task:task-6".

[2011-06-27 17:15:09.108 11848 info 'App'] [diagnosticManager,300] The task with id = "task-6" was found to be a "recent" task.

[2011-06-27 17:15:09.108 11848 info 'App'] [diagnosticManager,314] No existing log bundle found for task with id = "task-6". The task is still "recent" so a log bundle will now be generated for it.

[2011-06-27 17:15:09.108 11848 info 'App'] [diagnosticManager,756] Retrieving task related diagnostics for server task with id = "task-6".



Google about “Found dangling SSL error: [0] error:00000001:lib(0):func(0):reason(1)”, get a useful info:

http://support.microsoft.com/kb/907574
get this error is caused by VSS, not converter, or something relate to SSL.

check source machine’s event viewer: VSS error:

Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {24602736-bed9-4619-91b0-243447c6409c}. Routine details DeleteSnapshots({b4b1c18e-b85c-43d0-b6d8-86357ff4e9b1}, 2, 1, [0],[{00000000-0000-0000-0000-000000000000}]) failed [hr = 0x80004005].

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

check the GUI {24602736-bed9-4619-91b0-243447c6409c} from regedit:
got the VSS provider:

StorageCraft Volume Snapshot Software Provider


This is our backup software. Looks VMware is not compatible with StorageCraft’s backup software.

Uninstall it, conversion finished successfully.

1 comment:

  1. Yep... this appears to be the solution for me too. The error was "converter.fault.CloneFault". Removing StorageCraft allowed the conversion to proceed normally (albeit slowly).

    Thanks!

    ReplyDelete